Connect providers

Connect SMS (Twilio, BulkSMSBD)

Send SMS through Twilio or, in Bangladesh, BulkSMSBD with a masking sender ID.

Where to connect#

Open Integrations in the dashboard, pick the provider and paste the values below. Nerja verifies them before saving; credentials are encrypted at rest and shown only masked afterwards.

What you need#

Twilio — Account SID, Auth Token and a From number in international format, e.g. +1…
BulkSMSBD — API key and your approved Masking Sender ID.

Heads up

Twilio trial accounts only reach verified numbers and have a small daily limit (about five messages a day). Upgrade the Twilio account before a real send.

Tip

The Sender ID must already be approved by BulkSMSBD; Nerja cannot approve it for you.

SMS goes only to contacts that have a phone number.

After connecting#

Send yourself a test message from the provider card, then launch a small campaign to a test audience and check delivered / opened in the campaign page.

Note

There is no shared fallback: if a channel has no connected provider, those messages fail instead of being sent from a Nerja account.

Prefer to talk it through? Book a 30-minute call with the Nerja team.

Something unclear or missing? Email support@nerja.ai and we will improve this page.